Privacy Policy

About us
 
The Forth Bridges website provides visitors with information relating to local tourist attractions as well as operational information about the three Forth Bridges.
 
What personal data we collect and how we use it
 
Personal data you submit through our online contact forms will be used to respond to enquiries or to contact you with up to date information. This includes names, contact details (addresses, email addresses, telephone numbers, etc.) and geographical area. 
 
We use cookies to collect information about your use of our website in order to monitor and improve our content and services. You can read our Cookie Policy to find out more about the cookies used on this website and how to manage them.
 
Lawful basis for processing
 
We rely on the following legal bases to lawfully process your personal data:

• Consent: this applies when we use cookies to improve your experience of browsing our website and when you have submitted your contact details through our website to request that we contact you with the latest information.
• Public task: this applies when you contact us to make an enquiry or seek advice about our services.

Sharing your personal information
 
We may share your personal information with the third parties described below for the delivery of our services and to provide you with the most up to date information. We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

• Fife Council
• Network Rail
• VisitScotland
• Transport Scotland
• Historic Environment Scotland

 
How long we hold your personal information
 
Transport Scotland participates in the Scottish Government’s records management process which sets out how long we keep information. The current Scottish Government policy and procedures in relation to records management are set out in the Scottish Government’s Record Management Plan.
 
Where we store your personal information
 
Data collected through our website is stored and held on servers within the UK or the European Economic Area (EEA).
 
Your Rights
 
You have certain rights under data protection legislation which can be exercised by emailing our Data Protection Officer at: [email protected]
 
There rights are:

• the right to access the personal information held about you;
• the right to have your personal information rectified if it is inaccurate or incomplete;
• the right to request to have your personal information deleted in certain specific circumstances;
• the right to request the restriction of the processing of your personal information in certain specific circumstances;
• the right to ask us not to process your personal information for marketing purposes or for purposes based on our legitimate interests (where applicable);
• the right to ask us not to undertake automated decision making or profiling;
• the right to request the transfer of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you; and
• where you have provided consent, to request to withdraw such consent at any time.